Callagenix Blog » Phone Services

Virtual Switchboard video tutorial

Posted on 20/06/08 under News, Outbound Services, Phone Services, No Comments

A new online video tutorial is now available demonstrating how to setup a service against a Virtual Switchboard menu option.

This is one more in a series of tutorials that demonstrate how you can get the best out of your Callagenix phone services, other tutorials now include :

  • Change a number in a Call Divert Service
  • Log an Extension On and Off
  • Change a Prompt by Text to Speech
  • Change a Prompt by Phone
  • Link a service to a Switchboard menu option

The tutorials are part of the Callagenix online help system available at:

Links to the tutorials are available on the Callagenix help system, each tutorial opens in a seperate window and demonstrate some aspects of Callagenix functionality.

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Wireless connection for IP Phones

Posted on 08/05/08 under Phone Services, Products, Voip IP Telephony, No Comments

Linksys have released a wireless connection for IP Phones. The WBP54G WiFi dongle is specially designed to convert Linksys Phones and ATA’s into a wireless device, so it can connect to your home network without an Ethernet cable. This lets you put your phone where it’s most convenient for you, without running network cables and not be constrained to the area around your Internet connection.

The included Setup Wizard makes it easy to configure the Bridge to your wireless network’s settings. To protect your privacy, all wireless voice transmissions can be encrypted with WEP or industrial-strength Wi-Fi Protected Access (WPA/WPA2) security.

Callagenix have tested this device with both Linksys devices and a variety of other manufacturers IP phones e.g. SNOM 320.

For more information click here

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0870 and 0871 Ofcom regulations

Posted on 02/05/08 under Eco Friendly, Industry Updates, News, Phone Services, Products, 1 Comment

Ofcom have (02/05/2008) issued a news release regarding the regulatory changes for 0870 and 0871 phone numbers.

This latest news release indicates that the proposed 0870 changes will be in place by the autumn.

As regards 0871 numbers coming under the control of PhonepayPlus (previously ICSTIS) Ofcom is now seeking views on the rules that PhonepayPlus will apply to 0871 numbers. Ofcom aims to publish a decision in summer 2008 and PhonepayPlus will start to regulate these numbers by the end of the year.

The news release is available at http://www.ofcom.org.uk/media/news/2008/05/nr_20080502

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