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Massive Savings on business phone calls

Posted on 06/08/07 under Newsletters, No Comments

Now giving you more Options

Due to our recent acquisition of Option Telecom we can now support your outbound calls alongside your Inbound services.

What are the main benefits to you?

* Massive savings on business calls compared to BT standard rates
* Reduce line rental costs
* Compliment your business continuity programme
* One point of contact for your Telecoms needs

Plus many more ………………

To find out more call Callagenix on 0870 626 0626

Free Telecoms Strategic Review

Use the joint expertise of the Callagenix Inbound specialists and Option Telecom to review your current Telecoms Strategy free of charge.

We will audit your current set up and provide recommendations focusing on your:

* Business Efficiency and Continuity
* Reducing costs

How much can you save?

Our review will focus on your companies needs and requirements highlighting the areas where and how savings can be made, tailoring a solution that best suits you. Depending on call volumes you could save up to 55% on business calls and 27% on line rentals compared with BT.

How does it work?

There is no down time, need to change lines or numbers and we don’t tie you into a minimum contract period.

You call our “one” dedicated contact team instead of BT.

To find out more call us today on 0870 626 0626 or email sales@callagenix.com (Please have your latest BT bill to hand!)

Callagenix now give you the ability to Integrate Business VOIP as part of your telephone strategy.
As part of our commitment to innovation and adding value to your Callagenix Service you can now take advantage of VOIP (voice over IP)

Some of the benefits of using the Callagenix VOIP service:

* Free VOIP to VOIP calls
* Reduce Inbound call charges
* Office based staff and home workers talk for free
* Reduce BT line Rental costs
* No limit on VOIP numbers

Call Callagenix to find out more on 0870 626 0626

Callagenix acquire Option Telecom - Massive Savings on business phone calls
Callagenix now give you the ability to Integrate Business VOIP as part of your telephone strategy.
As part of our commitment to innovation and adding value to your Callagenix Service you can now take advantage of VOIP (voice over IP)

Some of the benefits of using the Callagenix VOIP service:

* Free VOIP to VOIP calls
* Reduce Inbound call charges
* Office based staff and home workers talk for free
* Reduce BT line Rental costs
* No limit on VOIP numbers

Call Callagenix to find out more on 0870 626 0626

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0870 is changing - Are you Ready?

Posted on 31/07/07 under Newsletters, No Comments

0870 is Changing - Are You Ready ?

There are only 191 days to go before the Ofcom change to 0870 numbers takes effect. The countdown has begun…
What are the changes?

The main changes are:

* Revenue share will end on all 0870 numbers
* 0870 numbers will no longer be provided free of charge

These changes will be in place on 1st February 2008 and will affect all customers using 0870 numbers on basic and advanced Callagenix services.

Ofcom Changes

What will I need to do?

You will need to decide on whether to:

* keep your 0870 number and pay a small charge
* change to an 0871 number
* change to an 0844 number

The impact of these changes is dependant on the way you use your numbers.

How should I make this decision?

Consider the implications to your company
Financially – Is current revenue share used to fund other areas of your business? What would be the impact of losing revenue and gaining charges? Consider the cost of re-branding versus the cost of staying on 0870.

Customer Service – How would changing numbers affect your clients? Does revenue share offset running costs?

If you receive calls from outside of the UK you will need consider promoting an 0871/0844 to your UK users whilst continuing to receive calls from outside of the UK on 0870.

Callagenix clients using advanced services can have a free message on their redundant 0870 asking the caller to redial the new number.

What next?

* Stay on 0870 - we will update you on pricing very soon

* Change to 0871 - Make the change now and increase your revenue

* Change to 0844 - Reserve your number now in readiness for the change

At Callagenix we understand that every business has a different need and potential solution. For more details on the changes and the possible implications please visit the Callagenix 0870 OFCOM pages, or call us on 0870 626 0 626 or email us at sales@callagenix.com

OFCOM’s Strategic Review

As a result of the OFCOM review, the following has been decided:

* End of 0870 revenue share (Jan 2008)
* New UK wide 03 number range (no revenue share)
* 0871 numbers will be regulated by ICSTIS (Jan 2008)
* 0844 No change to this number range
* 0845 OFCOM to review within 2 years

To see full details of the review, see…
http://www.ofcom.org.uk/media/news/2006/07/nr_20060727

OFCOM’s approach is broadly in line with the proposals it published for public consultation in September 2005. Many of the 1,300 responses to this consultation highlighted the case for changes to 0870 and increased consumer protection.

At Callagenix we agree with OFCOM that there should be greater transparency for consumers calling NTS (08XX numbers). However, in our opinion the changes made by OFCOM will at best result in greater confusion for the caller, whilst significantly impacting hundreds of thousands of small companies. If you have any points you wish to raise with OFCOM concerning how these changes will impact your business, OFCOM can be contacted at nts@ofcom.co.uk or call 020 7981 3000.

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International Numbers

Posted on 01/01/70 under Newsletters, No Comments

International Numbers

How can I promote my business all over the world without being there?

Callagenix International phone numbers can help your company to expand its customer base and open new markets in more than 30 countries without the expense of having an office there. You can run a global business from your existing location.

If you want to target customers in a specific country, you can choose from a range of country specific freephone or Regional numbers. For easy multinational coverage we provide single universal freephone numbers.

How do international phone numbers work?

Simple! You select the countries and the number type required, and we provide you with the numbers. Any calls received can be automatically redirected to your existing telephone number, or numbers wherever they happen to be, or now to VoIP/SIP numbers. In addition, faxes sent to your new numbers can be forwarded to your email address as a picture file.

All the international number services come complete with free online 24/7 management, control and reporting data.

What types of numbers are available?

PSTN Regional – Local numbers. Paris, Milan, Madrid etc. Callers pay whatever local rate they are charged from their service provider. PSTN numbers can be called from all over the world.

ITFS Freephone – Freephone numbers that are country specific. Generally they are 08XX or 1-8XX numbers. Callers pay nothing. ITFS numbers generally can only be called from within the specified country.

UIFN Freephone – These numbers enable you to promote your products or services to many countries using a single freephone number. Callers pay nothing but may have to dial 800, 0800, or 00800.

All Callagenix international number services use T1 carrier lines ensuring the very best call quality at all times.

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